Privacy Policy

Information We Collect

We may collect the following types of information:

Personal Information Name

• Email address
• Phone number
• Mailing address
• Date of birth
• Emergency contact information
  
  

Health Information

When you schedule a consultation or receive treatment, we may collect medical and health-related information, including:

• Medical history
• Current medications
• Allergies
• Treatment history
• Photographs taken for treatment planning or progress (with your consent where required)
  
  

Health information is handled in accordance with applicable laws and regulations.

Payment Information

When you purchase services or products, we may collect payment information through secure third-party payment processors. We do not store complete credit or debit card numbers on our servers.

Website Usage Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our website
• Referring websites
• Cookies and similar tracking technologies
  
  

How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Provide aesthetic consultations and treatments
• Respond to inquiries
• Process payments
• Communicate appointment reminders
• Send promotional emails or text messages (only where permitted or with your consent)
• Improve our website and customer experience
• Maintain medical records when required
• Comply with legal and regulatory obligations
• Prevent fraud and protect our business
  
  

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance user experience
  
  

You can modify your browser settings to refuse cookies; however, some website features may not function properly.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted service providers that help us operate our business, including:

• Payment processing providers
• Appointment scheduling software providers
• Secure electronic medical record (EMR) providers
• Website hosting providers
• Professional advisors (such as accountants, attorneys, or consultants)
• Government agencies or law enforcement when required by law
  
  

All third-party service providers are expected to safeguard your information and use it only for the services they provide to us.

No mobile information, including mobile phone numbers, SMS consent, or other personally identifiable information, will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our business operations (such as payment processors, scheduling platforms, or customer service providers) is permitted only as necessary to provide our services and is not used for marketing purposes.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Your Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of eligible information
• Request a copy of your information
• Opt out of certain marketing communications
• Withdraw consent where applicable
  
  

To exercise these rights, please contact us using the information below.

Email and SMS Communications

If you subscribe to receive promotional emails or text messages, you may opt out at any time by:

• Clicking the unsubscribe link in emails
• Replying STOP to marketing text messages (where applicable)
• Contacting us directly
  
  

Appointment reminders and treatment-related communications may still be sent as necessary.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Euna Aesthetics

Email: info@helloeuna.com

Phone: 410-266-8604

Address: 127 Lubrano Drive, Suite 105, Annapolis, MD 21401